Rajampo's Commitment

Responsible Gaming – Play Safe With Rajampo

At Rajampo, we believe great entertainment starts with self-awareness. This page provides all the resources, tools, and guidance you need to keep playing safely, responsibly, and in full control.

Flexible Deposit Limit
Session Time Limit
Self-Exclusion
24/7 Support
Play for Fun
Gambling is entertainment, not a source of income. Set your limits and stay in control.
18+ Only
Deposit Limit
Self-Break
Loss Limit
Mindful Control
Integrated Support

Tools Self-Control Rajampo
We provide a range of in-platform tools so you always remain in full control while playing.

Daily / Weekly Deposit Limit

Set your maximum deposit amount on a daily or weekly basis directly from your account settings. The limit takes effect immediately and helps you manage your spending in a more disciplined way.

Session Play Time Limit

Set a time limit for your gaming sessions. When the limit is reached, the system will send a reminder and give you the option to take a break — helping you maintain a healthy balance in your gameplay.

Loss Limit

Set the maximum loss limit you are willing to absorb within a given period. Rajampo will automatically end your gaming session once this limit is reached to protect you.

Temporary Break

If you feel you need a short break, the temporary pause feature lets you suspend your account for anywhere between 24 hours and several weeks. During this period, you will not be able to log in or place any bets.

Self-Exclusion

For those who need a longer break, the self-exclusion option allows you to close account access for 6 months, 1 year, or permanently. This is a serious step that we fully respect.

Activity History Review

Access a full report of your wagering activity, including total deposits, losses, and time spent playing. This information helps you make an accurate and transparent self-assessment of your gaming habits.


Important Reminder: Online gaming is for entertainment only. Never use money needed for essentials such as rent, bills, or food to gamble. Play only with money you can afford to lose.

What Is Responsible Gaming?

Responsible gaming means approaching online wagering with an open mind, clear boundaries, and full awareness of the risks involved. At Rajampo, we do more than provide a gaming platform — we also act as a caring partner for the well-being of every user.

For most people, playing at an online casino is a fun form of entertainment — much like watching a movie or going out for dinner. Issues only arise when gaming starts to override self-control, disrupt daily life, or become a way to escape stress. That's where Rajampo is here to help.

We recognise that a small number of users may struggle to control their gaming habits. That's why we invest in comprehensive self-control tools, strict protection policies, and easily accessible support channels — because your wellbeing matters more than any short-term gain.

Warning Signs to Watch Out For

Here are some warning signs that your gaming habits may be becoming a problem. If you recognise yourself in any of the situations below, please seek help immediately:

Playing with money meant for daily essentials
Feeling anxious or irritable when unable to play
Lying to family or friends about gambling activity
Chasing losses by continuing to play
Neglecting work, family, or health responsibilities
Borrowing money to use in games
Feeling stressed or guilty after playing
Unable to stop even when you intend to

If you identify two or more of the above signs in yourself, we strongly encourage you to use the self-exclusion tool or contact the Rajampo support team immediately.

How to Use Rajampo's Self-Control Tools

All self-control tools at Rajampo are easily accessible directly from your account settings page. Here are the simple steps to set your limits:

  • 1
    Login to Your Account Access your Rajampo account using your registered username and password.
  • 2
    Go to Account Settings Click the profile icon in the top-right corner and select "Settings" or "Responsible Gaming".
  • 3
    Choose the Right Tool Choose from deposit limits, session time limits, loss limits, a temporary break, or self-exclusion based on your needs.
  • 4
    Set Value & Confirm Enter the desired amount or duration and confirm your selection. Limits will take effect immediately or within 24 hours depending on the limit type.
  • 5
    Review Periodically We recommend reviewing your set limits every month and adjusting them according to your current financial situation and comfort level.

Self-Control Tool Comparison

Select the tool that best fits your current situation:

Tools Purpose Effective Period Status
Deposit Limit Control how much money goes in Immediately Available
Session Time Limit Control your play time Immediately Available
Loss Limit Control your maximum loss amount Immediately Available
Temporary Break Gaming pause of 24 hours – several weeks Immediately Application
Self-Exclusion Close access for 6 months – permanent Within 24 hours Application

Protection for Minors

Rajampo takes a zero-tolerance approach to the participation of minors in any gambling activity. All users must be at least 18 years old to register and use our platform.

  • Our strict KYC process requires age verification through a valid identity document.
  • Accounts suspected of being used by minors will be suspended immediately pending investigation.
  • We encourage parents and guardians to use parental control software to prevent unauthorised access by children.
  • If you suspect an underage account, please contact our support team immediately.

Recommended parental control software can help block access to gambling websites and ensure a safer online environment for your family.

If You Need Immediate Help: Contact the Rajampo support team via the 24/7 Live Chat available on the platform. Our team is trained to help you use the self-control tools and provide referrals to appropriate support resources. You don't have to face this alone.

Healthy Gaming Principles at Rajampo

Here are some practical tips we recommend to all Rajampo users to ensure a healthy and enjoyable gaming experience:

  • Treat gambling as entertainment, not an investment — Do not expect consistent profits from casino games. Wins are a bonus, not a guarantee.
  • Set a budget before you play — Decide how much you are willing to spend before opening a game, and stick to that limit.
  • Avoid playing when you're emotionally unstable — Avoid playing when you are stressed, frustrated, or emotionally overwhelmed. An unstable emotional state can affect your decision-making.
  • Take regular breaks — Stand up, stretch, and rest for at least 10 minutes every hour during long gaming sessions.
  • Don't chase losses — If you have reached your loss limit, stop. Trying to chase losses often leads to even greater losses.
  • Maintain a healthy life balance — Make sure hobbies, family time, and daily responsibilities remain a priority over time allocated to playing.

Test Self-Assessment
Answer the following questions honestly to assess your gaming habits. There are no right or wrong answers — this is for your personal guidance only.
1
Have you ever spent more time than planned playing online?
2
Have you ever played with money meant for bills, rent, or other essential expenses?
3
Have you ever tried to hide your gambling activity from family members or friends?
4
Have you ever felt restless, irritable, or uncomfortable when trying to cut back or stop playing?
5
Have you ever played to escape problems, work stress, or feelings of sadness and anxiety?
6
Have you ever borrowed money or sold belongings to fund your gambling?
7
Have you ever tried to "win back" money you have lost by continuing to play?
8
Has gambling ever caused problems in your relationships with loved ones, your employer, or your social life?

How to Interpret Your Results: If you answered "Yes" to 1–2 questions, exercise caution and consider setting limits. If you answered "Yes" to 3 or more questions, we strongly encourage you to use the self-exclusion tool or contact the Rajampo support team for further guidance.


FAQ – Responsible Gaming
Answers to the most frequently asked questions about Rajampo's self-control tools and responsible gaming policy.

Deposit limits that have been set can be modified, but there is a 7-day waiting period before any increase takes effect. This is a protective measure designed to give you time to reconsider before raising your spending limit. Any reduction to your limit takes effect immediately to ensure instant protection.

During the self-exclusion period, your account will be suspended and you will not be able to make any new deposits or place new bets. However, any existing balance in your account remains safe and can be withdrawn. Please contact our support team to process a withdrawal of your balance during the exclusion period. We will assist you promptly.

No. During an active self-exclusion period, you are not permitted to register a new account at Rajampo. Our system will detect and reject any registration attempts using the same information. This is part of our commitment to ensuring that the self-exclusion tool works effectively for your protection.

The minimum age to register and use the Rajampo platform is 18 years old. We conduct strict age verification through the KYC process during registration, including validation of a valid identity document. Accounts found to have been registered by underage individuals will be terminated immediately and any remaining balance will be returned to their legal guardian.

If you are concerned about someone you care about, the best thing you can do is speak with them openly and without judgment. Encourage them to reach out to the Rajampo support team or seek professional help. You can also contact us directly for guidance on the best way to support your loved one in this situation.

Yes, completely. Every conversation related to responsible gaming, self-exclusion, or requests for assistance is confidential and protected under our strict privacy policy. No information is shared with any third party without your consent. We understand that taking the first step to seek help requires courage, and we want to make sure you feel safe doing so.

Play Safe With Us

Join Rajampo and Enjoy Entertainment Without Worry

Our platform is built for a safe, responsible, and enjoyable gaming experience. Register today and make use of our self-control tools from day one.

18+
Minimum Age
6
Self-Control Tools
24/7
Live Support
100%
Confidential & Secure
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